Abstrak
ABSTRACT DEDI, C1555201081, 2021. Website Evaluation of Sman 4 Palangkaraya Using Usability Testing Based on ISO 9241-11. Advisor I Elia Zakharia, M.T., Advisor II Hotmian Sitohang, M.Kom The rapid development of information and communication technology has had a major influence on institutional changes, as a growing organization, SMAN 4 Palangkaraya continues to improve to adapt to the development of information technology. Sman 4 Palangkaraya can use this technology to present and disseminate information, as well as introduce various services to the community, the application of information technology at Sman 4 Palangkaraya is expected to help improve service quality. This is because Sman 4 Palangkaraya is now involved in disseminating information by providing access to information through the website. The purpose of this study was to evaluate software quality based on ISO 9241-11. The method used is evaluation of software quality with ISO 9241-11 standard which consists of aspects namely effectiveness, efficiency, satisfaction for software testing. Testing is done by using a questionnaire for aspects of satisfaction/satisfaction while for aspects of effectiveness and efficiency using testing tools and software. The results of software testing from the evaluation of the quality of the Sman 4 Palangkaraya website based on ISO 9241-11, the test results obtained an Effectiveness value of 46.66% categorized (Less), Efficiency testing obtained 45.16% categorized (Less) and Satisfction/satisfaction testing obtained 70.33% categorized (Good) Keywords: Evaluation, Software quality, Website, ISO 9241-11 standard